Terms of Service

Who Operates the Service

The service is operated via samplab.pro. By using SampLab Pro, you agree to these terms. For support, copyright notices, or questions, contact support@samplab.pro. For details on data handling and privacy, see our Privacy policy.

We may update these terms to reflect operational or legal updates. When material changes are made, we will notify account holders in advance by email or through an announcement on the site. A change applies only after that notice.

Accounts and Eligibility

You may register an account exclusively via Google authentication. Each person may hold only one account. You agree not to open several accounts, use throwaway or disposable email addresses to collect introductory credits, share your account, or sell or hand over access to anyone else. New accounts receive a limited number of credits once upon registration. Credits have no cash value outside our refund policy and cannot be transferred between accounts.

You are responsible for safeguarding your login credentials. You can delete individual files or delete your account and its saved works at any time in account settings. A failed account deletion stays pending until it can be retried. For assistance with your account, refer to Email Support.

Content Rights and Permitted Use

You must own or have permission to process, alter, or separate any uploaded audio, MIDI, or text. Do not upload unauthorized copyrighted material or someone else's private material. Before cloud or local stem separation starts, you must confirm that you own the audio or have permission to process it.

Audio tools accept audio files up to 50 MB, from 1 second to 10 minutes in duration. Cloud Standard separation accepts audio up to the length and file size shown on the tool page; Local 6-track separation accepts audio up to 10 minutes.

You must not engage in unlawful use, intrusion, disabling or burdening the service, scraping, reverse engineering, unauthorized resale, malware distribution, spam, harassment, or impersonation of others.

Tools, Cloud Tasks, and Disclaimer

Browser tools run on your device without uploading audio and use no credits. Local 6-track stem separation also runs in your browser without uploading audio, downloading model files on first use. Cloud stem separation, AI lyrics, and AI music require an account and upload the necessary inputs. Credits for a cloud task are held when the task starts, charged when it succeeds, and returned in full automatically if it fails or the person cancels it before it finishes. Local 6 tracks uses no credits.

Tools and results are provided as available, with no promise of uptime, accuracy, or that a result is cleared for commercial use. Separation quality depends on the recording and is never guaranteed. SampLab Pro is not affiliated with, endorsed by, or sponsored by Meta, the authors of Demucs, or WaveSpeed. Open-source notices are published on our Licensing page.

To the maximum extent permitted by applicable law, we are not liable for indirect or consequential loss or lost profit resulting from your use of the service. Nothing in these terms limits liability that the law does not allow to be limited.

Memberships and Purchases

The site sells monthly and yearly memberships and one-time credit packs. Payments are processed in US dollars through Waffo. The site does not store full card numbers. A credit pack does not change the membership and does not renew.

A membership renews until it is canceled. You can cancel a membership in account settings or by emailing support@samplab.pro. Canceling stops future renewals. After 48 hours, canceling does not refund the current paid period. All billing and refund inquiries are governed by our shared Refund Policy.

Refunds

Within 48 hours after a purchase or renewal, including a membership renewal, unused credits from that purchase are refunded in cash. The cash amount is the price paid for that purchase, divided by the credits that purchase granted, multiplied by the unused credits from that purchase, minus the Waffo processing fee for that payment.

That Waffo fee is deducted only in that 48-hour unused-credit calculation. We do not deduct that fee for: a duplicate charge; a paid purchase where the credits or membership did not arrive; a confirmed failure; or a refund required by law.

Credits already used by a successful generation are not refunded in cash, including inside 48 hours.

After 48 hours, there is no cash refund for disliking a result, changing one's mind, or deciding the purchase was wrong after using credits.

Canceling stops future renewals only. After 48 hours, the fee already paid for the current period is not refunded. A subscription charge itself is covered by the 48-hour rule.

A technical failure on our side returns the credits, not cash. That return is not limited to 48 hours.

Replies take 5 to 7 business days. An approved cash refund goes back to the original payment method.

Copyright Infringement

If you believe content on the site infringes your copyright, please email support@samplab.pro with: your name and contact details; a description of the work and, if known, the account, task, or file; a good-faith statement that the use is not authorized; a statement that the notice is accurate and that the sender is the owner or authorized to act; and a signature.

Upon receiving a valid notice, we may delete the files, cancel running jobs, notify the account holder, and close accounts of repeat infringers.

Sheet Music Edit Assistant

The edit assistant in Audio to Sheet Music is free for signed-in accounts with a verified e-mail address, within a daily limit shown next to it, and it pauses for the rest of the month when its monthly allowance is used up. What it suggests is only a preview until you apply it, and you can undo it; you are responsible for the score you keep and share.